Privacy Policy

CapitureX ("we", "us", or "our") places great importance on protecting your privacy. In this Privacy Policy, we explain how we collect and process personal data when you use our platform for market analysis tools and financial services. Our goal is to create transparency about our data processing procedures within the Swiss legal framework.

Categories of Data Collection

To ensure a secure and functional fintech environment, we process the following data categories:

Identity and Contact Data

Basic information such as your full name, email address, and phone number, which you provide during account registration or support inquiries.

Verification and Profile Data

Where required for fraud prevention, we collect identity documents and proof of residence to maintain the integrity of our platform.

Technical Identifiers and Device Data

Automated collection of IP addresses, browser types, and device metadata to ensure platform compatibility and security monitoring.

Usage Analytics and Trading Metadata

Logs of your interaction with our analytical tools and dashboard navigation patterns. This data serves for system optimization and does not imply custody of assets by us.

Legal Bases for Processing

We process your data based on recognized legal grounds: for the fulfillment of our contract with you, due to legitimate interests in the security of our infrastructure, for the fulfillment of legal obligations in Switzerland, and based on your explicit consent (e.g., for optional preferences).

Operational Use of Information

CapitureX uses your data for onboarding, account management, and authentication. Technical logs help us identify unauthorized access. Marketing communications are sent exclusively on an opt-in basis; you can adjust your preferences at any time in the account settings.

Data Disclosure and Storage

We do not sell user data. Information is only shared with necessary service providers such as cloud hosting providers, analytics processors, and identity verification partners. Data is stored for as long as required for the provision of our services, dispute resolution, or legal retention obligations.

Security and User Rights

We implement appropriate technical and organizational measures to protect your data. According to Swiss data protection law, you have the right to access, correct, or delete your data. To submit a request, please contact our support team. We conduct an identity verification before each processing.

Updates to this Policy

Significant changes to this policy will be communicated via platform notifications.

Last updated: March 23, 2026